Thank you for choosing our website (‘company’, ‘us’, ‘we’ or ‘our’) as a point of interest. In line with the policy you will read within this document, we are committed to ensuring that your privacy is protected at all points, ensuring the secure navigation of our website and the services that we offer. Should you have any further questions regarding this that you do not feel we have answered with this policy then we urge you to contact us and we will do our best to resolve this for you.
From the moment that you choose to enter our website, you are entering into an agreement with us whereby you are trusting us to safely collect, store and use data both collected automatically and supplied by you at various points of your visit. We take ensuring the protection of your data very seriously and henceforth have adopted this policy in the hope that you will feel confident in the way in which we choose to look after your information. Among this, we look to ensure you understand how we collect your data, why we collect it, how we use it and the rights that you have in regards to it. If at any point, you do not agree with any of the attached conditions, we ask you to kindly refrain from using the services that we are offering.
The following policy applies to all information that will be collected throughout your use of this website and/or through your use of associated services, sales, marketing or events (referred to within this policy collectively as ‘sites’).
What information do we collect from you?
Throughout the website, you can provide and enter certain identifiable personal information which we will collect and store accordingly. When you use certain aspects of our services and the services of Sites, you voluntarily provide this information. This includes:
- First name and last name.
- Contact telephone number.
- Email address.
- Information about your country.
As well as this, we will also collect certain credentials associated with your login information when you create an account with us, such as:
- Passwords.
- Password hints.
- Account information.
- Security information used for purposes of authentication.
In matters whereby you decide to purchase a service offered by us, we will collect data upon payment. All payment data is stored by the payment processor and any information you seek regarding this can be accessed directly via the payment processor. It is important to review policies specific to them should you have any questions.
When you create an account with us, we also offer you the opportunity to log in and access our services using your social media. This will create a link to your accounts, such as Facebook and Twitter accounts and does not require separate login information to be created. Information that we collect when you use this login method is described in the below section of the policy named ‘How do we handle your social media logins’.
We ask that all personal information you supply us is true and accurate and should any such information change, we ask you to notify us so that we can adjust it accordingly.
Information that is automatically collected
Some information regarding your use of our website is collected automatically. This is often associated with how you access and navigate both our own website and other associated Sites. The difference between this and the personal information that you volunteer is that none of the information collected automatically can identify you personally. Whereas the information collected in this manner is normally more technical and includes but is not limited to your IP address, browser type, browser version, operating system, language preferences, country, location and device name. This is used to maintain the security and operation of our services and also to analyse information regarding the functionality of the pages.
Information that is collected from other services
We may obtain information regarding your use of other associated services such as public databases, shared marketing partners, social media platforms (such as Facebook) as well as from other third-party services. Information that we may receive from such parties including social media profile information (such as your name, gender, birthday, hometown, profile picture URL, current city etc.), marketing leads and search engine results, including sponsored links.
How do we use your information?
We use your personal information for matters associated with business purposes only. We process all the information you provide us with to aid legitimate needs and requirements of the business and improving the services that we offer. Upon reading and proceeding on this website, you are entering into a contract with us, thereby permitting us to use certain information in line with our legal obligation as a company. Any specific processing grounds can be accessed below, according to their purpose.
Will your information be shared with anyone else?
In line with the following legal basis, we can and in some circumstances will share information you provide under the following circumstances:
Consent – where you have provided us with consent in specific circumstances.
Legitimate interests – we may share data where it is useful to our legitimate business interests. The exception to this is in the event where these interests are overridden by fundamental rights and freedoms where protection is required under the law.
Performance of a contract – under the terms of the contact that you enter when you use our services, we can share certain information to fulfil the terms as outlined under that contract.
Public interest or exercise of official authority – when in the best interests of the public or as requested by the authority, we may share your information.
Legal obligations – in the interest of complying with the law, we will always share your information should it be required by any form of law enforcement.
Vital interests – we may disclose your information in situations where we believe that we need to exercise protection in regards to suspected policy violations, legal violations or concerning any perceived threat to yourself or others.
Do we update this policy?
We ask you to regularly check back and refresh yourself with the contents of this policy. This is because we may update it from time-to-time to ensure that we are always fully complying with the law. When the policy has been revised, it will be noted by the date of revision and the use of Revised. Where you see this, you can be sure that changes have been made and so it is worth reading through once more. It is incredibly important to us that we are always protecting your information and we ask you to remain vigilant and always check back.
