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Ch-1. Overview Of Department stores 1 . 1 .

Shopping Malls In Mumbai The tremendous walk in the quantity of shopping malls in Mumbai may be the direct reaction to globalization. In its march on the , Global Village’, the shopping malls will be providing Mumbai with the sabor to move still further. The departmental stores can be said to be the outcome in the class conscious citizens who have prefers advanced environs to get shopping. In fact , the mushrooming of the international brands in India, in addition has created the will need of multifarious shopping malls to emerge. Mumbai’s shopping mall , emerged amongst the bustle of the town.

It shows a wide range of components from clothes to foot-wear, crockery to books, the shopping malls of Mumbai contains all and sundry from the household jobs. Now-a-days, with the growing tendency of browsing, the shopping malls always stay vibrant numerous kinds of people pouring in to the malls the whole day. Children arrive to the departmental stores to enjoy ” as the malls keeps the most recent versions in the video-games, young adults come here to hold abreast together with the prevalent pattern, whereas the adults come here to really look for their necessities.

Being the major center of commerce, the shopping malls of Mumbai are the most effective place to research the group of a city or a area. Here we are able to find persons trying different kinds of outfits ahead of the mirror, or loitering through the entire mall in search of a favorite asset. In the shopping malls, we find different joining in for the same cause, viz. purchasing! Shopping malls in Mumbai happen to be known as the paradise of style and fashion. By dress elements, accessories swimming suites, to branded apparels and lifestyle equipments, these kinds of shopping malls focus on the multi-pronged needs with the customers.

To update about and provide the people of Mumbai the trendiest deliverables the shopping malls have an endless type of daily use products and goods which have been exclusively made for special occasions. The shopping malls of Mumbai are of different characteristics. While some are life style stores, some others will be superstores. One of the most prominent shopping malls that don the fashion verbena of Mumbai are:? 3rd there’s r mall in Mulund , a simply blend of entertainment, shopping and dining, the place houses multiplex, pub, restaurant, Pizza Shelter and a kids’ gambling station?

Inorbit mall inside the western region , a shopping site dealing with makeup products, appliances, garments and pieces of furniture, the place properties a four-screen multiplex |? Hypercity shopping center in Malad Link road ” having a super market and computer and computer add-ons shops both the storied shopping center is famous for technical equipments? Atria mall in Malad ” a five-storied structure, the mall is definitely the place of national and intercontinental brands, game playing section, soccer ball alley and food bones? Crossroads shopping mall ” using a sprawling you, 50, 1000 sq ft of place, the hub houses four buildings and is also popular to get expensive top quality apparels?

Phoenix, az mall ” the place abounds with big names like McDonalds, Pantaloons, Provogue, Nike and Reebok? Nirmals in Mulund ” apart from Pantaloons and Shoprite Hyper, the spot accommodates a large number of small full shops? Metro-Junction in Kalyan ” dealing in an unlimited range both Indian and non-Indian brands this one offers food region, parlors and music stations With ideas of many even more upcoming centers, Mumbai is surely all set to become bustling centre of wonderful and wonderful shopping malls. Ch-2. Methodology Issues 2 . 1 ) Research Goals To perform in-depth study on customers’ buying conduct in a shopping mall.

To know the relation among income design and searching in the mall. To know what the average consumer prefers to get today. To gain an insight and get into the psyche with the consumer. To get ready report based upon a field survey of 50 persons, mostly in Ulhasnagar city. To be sensible in the field of Advertising Research. Becoming a part of this industry at a later date. * To achieve information relating to consumers monthly income, standard buying personal preferences, visiting preferences and objectives regarding anything at all specific inside the mall. installment payments on your 2 . Study Object Hypothesis

A Hypothesis is a particular statement of prediction. It describes in concrete conditions what we anticipate will happen in our study. All of us define a proposition as being a statement regarding observable tendency (concepts) that may be judged while true or perhaps false. If a proposition can be formulated intended for empirical testing. It is referred to as as SPECULATION. Hypotheses have also been described as transactions in which we assign variables to instances. There are two sorts of hypotheses: 1 . Descriptive Hypotheses 2 . Relational hypotheses Descriptive speculation: Descriptive Hypothesis states the existence, size, form or distribution of some variable.

Descriptive Hypotheses format has many benefits: 2. It promotes researchers to crystallize their very own thinking about the likely to be found. * It promotes them to consider the implications of your supported or rejected locating. * It is useful for screening statically relevance. Relational Hypotheses: These are claims that identify a romantic relationship between two variables with respect to some cases. In this hypothesis we now have two understanding. The initial interpretation implies a company relational romantic relationship, the second indicates an informative, or origin, relationship.

Correlation Hypotheses suggest that the parameters occur collectively in some specific manner without implying that you causes the other. This kind of weak statements are often produced when we believe there are even more basic causal forces that affect both equally variables or perhaps when we have never developed enough evidence to claim a better linkage. In research, a hypothesis will serve several important functions: 2. It manuals the path of the analyze. * That identifies information that are revelant and those which are not. * That suggests which will form of analysis design is likely to be most appropriates.

It provides a construction for managing the results that end result. Null Speculation: – The simplistic definition of the null is as the other of the substitute hypothesis, H1, although the basic principle is a little more complex than that. The null hypothesis is a hypothesis that this researcher tries to disprove, reject or nullify. The , null’ typically refers to the regular view of something. Alternate hypothesis: – Is what the researcher really think is the source of a happening. An try things out conclusion constantly refers to the null, rejecting or acknowledging H0 rather than H1.

Regardless of this, many researchers neglect the null hypothesis when screening hypotheses, which is poor practice and can have adverse effects. H0: – Searching in Shopping mall, consumer Salary are not related. H1: – Shopping in Mall, Client Income are related. 2 . 3. Information Of Idea A retail center or purchasing centre is definitely one or more structures forming a complex of shops representing merchandisers, with interconnecting walkways enabling visitors to conveniently walk from unit to unit, in addition to a parking area” a modern, in house version from the traditional marketplace. Shopping Malls happen to be gradually currently taking places of Parks pertaining to younger generation.

They go together, sit in certain cafe and spend time. Intended for companies, this allows to feature their very own brand and lure the younger generations to aspire for his or her products. The idea of Shopping malls is very popular in India as you gets many techniques from top to bottom under one roofing, with a great ambience of fashion and elegance, having potential to produce one truly feel to shop. installment payments on your 4. Scope Of Study The following report is an in-depth analyze on customers’ buying behaviour in a shopping center. Primary info, which is the feedback received directly from the consumers, is collected, sorted and changed into statistical kind.

The outcome so obtained is then analysed and possible a conclusion are sketched. These a conclusion help in knowing what the average customer prefers to buy today. More over it helps in understanding what his dislikes are very. Whether the product to be launched gains acknowledgement in the mind of the buyer depends to quite an magnitude on the Analysis Report. It can help us gain an insight and get into the psyche of the consumer so we can design more and more products which are greatest suitable to his requires. Not only is going to this help in making more income but as well in improving consumer dedication ” a boon in today’s competitive world.

The conclusions of the statement are based on an area survey of 50 people, mostly in Ulhasnagar city. Though it may not give an exact notion of the obtaining behaviour of each consumer, it can do give a glance into the brain of the standard preferences in the conservationalist, the average and the spend-thrift consumer. 2 . 5. INFO COLLECTION Data refers to an accumulation natural phenomena descriptors, such as results of experience, observation or try things out, or a group of premises. This may consist of quantities, words, or perhaps images, specifically as measurements or observations or a set of variables. MAJOR DATA: Primary source is employed to collect first material during the research process. Primary info is the data that the specialist collects himself using methods such as surveys, direct observations, interviews along with logs. Major data is reliable way to collect data because the researcher will know exactly where it originate from and how it was collected and analyzed as he made it happen himself. Principal sources of info allow the spanish student to access first and unedited information. , the burkha source requires the spanish student to interact with the source and extract info.

Primary data can be accumulated by following methods: 1 . Surveys 2 . Forms 3. Findings 4. Experiments We have accumulated the primary data with the help of Set of questions. Questionnaire are often are in written structure that the respondent completes. 2. SECONDARY OPTIONS: The Supplementary Sources of info includes catalogs, magazines, publications, internet news articles, also various websites. These catalogs were collected from numerous libraries just like our school library, American indian Merchant Sections and also the British Library. The journals, magazines were also gathered from the same sources.

Some kind of extra data was also gathered by visiting to Retail Stores exactly where I was provided with various brochures, magazines. 5. 2 . 6th. Research Approach, Technique DISCIPLINE INVESTIGATION as well as SURVEY METHOD Meaning Review means a planned make an effort to collect required information by representative test of the relevant population. Field investigation means collecting quality information by actually going to markets or perhaps meeting consumers and dealers who are directly related to marketing actions. Data accumulated for the first time through field review is called major data.

In this article, data accumulated through appropriate questionnaire and interview a restricted number of people chosen from huge group. Consumer, creditor and supplier happen to be major way to obtain primary data. The primary info collected are superior to supplementary data. Primary data can also be necessary if the secondary info are imperfect. Primary data needed to be accumulated from several sources such as survey, observation and experimentation. The primary info are trustworthy. However , injury in primary data is the expense, both in term of money and time required for collection. Primary data will be of two types: – ) Census: – It refers to the collection of information from the entire population. In India population census is definitely taken every 10 years. b) Sample: – sampling is usually an internal part of data collection through online surveys. Sampling is utilized to collect main data once sources of data are too a large number of to be extensively handled. A sample is only representative portion of the people. Methods of discipline investigation/market review a) Email surveys. b) Telephone studies. c) Personal interview. d) Consumer panels. Field analysis is one of the traditionally used MR strategies. Field research is important as they are more accurate and unreliable.

Here, direct interaction is a established with the customers and data is gathered by asking relevant problem. Naturally the information collected is usually accurate, quality and truthful. The conclusion sucked from such data are more correct and trusted., Technique A survey was undertaken in certain of the most frantic areas in Ulhasnagar ” Banks, Universities, Coaching Classes, Retail Stores (Reliance Fresh, Patel Low Price), Gajanand Market, Siru Chowk, Sec-17, Shivaji Chowk and Camp Not any 4, your five. Consumers had been approached immediately and presented with a questionnaire hich was designed to gain information regarding their very own monthly cash flow, general buying preferences, visiting preferences and expectations regarding anything certain in the shopping center. Once this all data was collected, it absolutely was then sorted out and statistically analysed. A graph of each element contained in the set of questions was made to get an exact percentage of the studies. Conclusions, based upon the outcome, hereby obtained were drawn and decisions had been taken about the potential buying behaviour of the common consumer. installment payments on your 7. Types Of Research Exploratory study: –

The goal of exploratory studies to gather primary information that will help problems, suggest hypothesis. Exploratory research is a kind of research carried out because a problem has not been clearly defined. Exploratory research helps identify the best study design, data collection method, selection of topics. Given its fundamental nature exploratory analysis often proves that a recognized problem does not actually exist. Through exploration we develop concepts even more clearly, build priorities, develop operational classification, improve last research design and style.

Exploratory studies useful for study regarding marketing concerns about which sufficient information/details are not offered. Exploratory examine needs to be flexible in its approach. This genre of analysis simply permits the marketer to gain a larger understanding of a thing that he/she won’t know enough about. For example , just because we can say that 3G phones exist, keep in mind that necessarily mean that people understand how they will work. Educational research can assist in this instance. Varying mainly in design coming from descriptive study, exploratory research is used principally to gain a deeper understanding of something.

The design is far more flexible and dynamic than those of descriptive analysis. Ch. several. Significance Of Study Exploration originates with a question or problem, require clear assemblage of a target. It employs a specific plan or method, often break down main problem in sub-problem. It is guided by simply specific difficulty, question, or hypothesis. That excepts selected critical presumptions, procedure require collection for interpretation of data and is cyclical in characteristics, research is methodical process of collecting, analysing info in order to enhance our knowledge of the phenomenon about which in turn we are worried or interested.

The research is completed on client behaviour and income routine of the people and shopping at department stores. The research suggests the importance of consumer understanding and frame of mind while purchasing at nearby mall depending upon the income routine under changing lifestyle. The investigation has been done towards the changing societial behaviour of the people. Consumer orientation to promoting research means making research activities pro-consumers rather than pro-manufacturer. It also means giving even more importance to consumers and the satisfaction, objectives, needs, etc . and not merely to sales promo and earnings to the producer.

Such orientation is essential while consumer may be the centre of all marketing activities and his pleasure is the basic or fundamental consideration in modern business. The consumer orientation to MISTER is the reaction to modern notion of marketing which can be basically different from the traditional notion of marketing. It is consumer oriented and services oriented. Consequently in the advertising research activities special attention has become given to customers. All analysis activities happen to be for making marketing useful, reasonable and acceptable to customers. This is what is definitely described as customer orientation of MR.

Exploration activities have become made pro-consumer rather than pro-manufacturer. The importance of consumer is currently accepted not simply MR although also in every aspect of organization management. Actually consumer is the most important person in operation. He is the full and should always be treated accordingly. All creation and advertising activities happen to be for conference his requires and also to get raising pleasure and wellbeing. He is the trigger and purpose of business activities. Finally, modern business can be not earnings oriented although consumer-oriented or service-oriented. These arguments are equally applicable to MISTER. n various other words, MISTER activities move around the consumer fantastic satisfaction. Ch. 4. Overview of Literature 1 ) Ampa had initiated an extensive research study with Hansa Research, one of India’s most respected researching the market agencies. The research covered customer preferences and acceptance with the mall. The research findings: * An overwhelming 91% of all respondents would like to visit the mall 5. 70% stated they would buy on their initial visit. 2. Indian buyers point out that accessibility, extensive product and brand range, entertainment and eating alternatives and parking are the crucial parameters for choosing a shopping center.

Ampa Mall meets these requirements. installment payments on your As per the report of ALTERNATING CURRENT Nielsen’s Retail and Consumer Trends 2005 the shopper’s bhavioue in India is as follows: 2. Indian consumers spend an average of INR2500 about food, household goods and personal attention items monthly * Grocery stores are booming in most market segments, as the number of such retailers exceeds 85, 000. Ch. 5. Info Analysis & Interpretation Poll Results 0 3 6th 9 doze 15 18 21 24 20-25 25-30 30-35 thirty five & above Age Demographics From the above graph, we can notice that out of 50 people browsing a nearby mall: * nineteen are in the age of 20-25 12 happen to be in the age of 25 ” 30 2. 9 happen to be in the associated with 30 ” 35 5. 10 happen to be in the age of 35 and above. Model: Majority of individuals are in the regarding 20 ” 25 inside the weak times which can be university students people inside the remaining age group includes nomal working individuals attracting these people on weakends. 0 2 4 six 8 12 12 13 16 18 10th Exceeded HSC Passed Graduate Post Graduate Educational Background To sum up graph, we can observe that away of 50 persons visiting a mall: 2. 11 folks are 10th passed * seventeen people are HSC passed * 18 are graduate 4 are post-graduate Interpretation: It can be observed that individuals who are more educated possess preferences and tastes that happen to be quite different by others who have are less educated. It is observed that 10th passed and HSC exceeded people tend to copy the life-style led by simply most of the well-educated people. This is due to of the simple reason that with education comes class. From the above graph, we can notice that out of 50 people visiting a shopping mall: * 15 people are learners * 19 people are by service category * 15 people are via business category 6 people are generally not specified Presentation: * 10 out of 50 people are college students are the typically visitors the shops and are typically attracted to clothes and accesories. * 19 away of 50 as they are from support class, they will visit shopping center during nationwide holidays or weakends. 5. 15 out of 50 have the potential of becoming profit-earning consumers pertaining to the mall. * six out of fifty are in the others category, so all their behaviour is unexpected. 0 2 some 6 almost 8 10 12 14 sixteen No . of People Below 5000 5000-15000 15000-25000 25000 and above Profits (Rs. ) Monthly Salary

From the above graph, we can notice that out of fifty people visiting a mall: * 9 people have monthly income beneath Rs. 5000 * 12 between Rs. 5000 ” Rs. 15000 * 12-15 between Rs. 15000 ” Rs. 25000 * 13 have Rs. 25000 and above Model: * on the lookout for out of fifty people cannot afford to make virtually any significant purchases in a shopping mall. * doze out of 50 can afford to acquire goods affordable to the reduced middle-class. 5. 15 away of 50 have the potential of becoming profit-earning consumers to get the shopping center. * 14 out of 50 have the ability to pay for expensive products. 1Women Guys 0 twelve 20 40 40 Male or female Demographics

From the above graph, we are able to observe that out of 50 people visiting a mall: 5. 29 will be men 2. 21 are women Presentation: Contrary to popular belief, males are doing the shopping today! From the above chart, we can note that out of fifty people visiting a shopping mall: * 49 visit shopping mall * you refused to check out mall Interpretation: Maximum amounts of people check out a mall. Rate of recurrence of Check out 22 13 7 5 3 Month-to-month Quarterly Fortnightly Weakly Others From the above chart, we can note that out of fifty people browsing a nearby mall: * 22 visit month-to-month * 13 visit quarterly * six visit fortnightly 5 go to weakly 2. 3 certainly not specified Interpretation: Maximum amounts of people check out a mall on a quarterly and monthly basis. Purpose of Go to 0 a few 10 15 20 twenty-five 30 thirty-five 40 Purchasing Watching Movies Get Together Window Shopping Others To sum up graph, we could observe that: 2. 34 select shopping 2. 13 opt for watching videos * 14 for get togethers * 6 for browsing * some for other reasons Interpretation: Maximum number of people visit a mall intended for shopping uses. A staggering second comes observing movies. They have also been noticed that there are people that visit pertaining to multiple functions.

This is the audience, the people who are valuable from the profit-making point of view. Items Shopped Pertaining to 0 five 10 15 20 25 30 Clothes & Components Electronics Groceries Others To sum up graph, we could observe that out of 50 persons visiting a mall: 2. 26 shop for clothes and accessories * 10 purchase electronic products * some for food stores * 21 years old for different items. Interpretation: Clothes and accessories obviously top the list in client buying desire in a nearby mall. Other things such as toiletries, chocolates, canned foods, wafers etc . will be preferred by a considerable amount of people.

Electronic goods and groceries are not a great deal of hit within a mall. zero 05 12 15 20 25 30 35 40 Branded Goods Unbranded Goods Buying Desire From the above chart, we can note that out of 50 people going to a nearby mall: * 45 shop for Brand name Goods * 10 to get Non-Branded Products Interpretation: The standard consumer favors buying Brand name Goods as much as he/she can. Since the standard of living has grown, people connect brands with status in society. In the event that this client is provided with accepted brands inside his budget, it can be a very profitable business.

This is what Philip England tried to do. 0 05 10 15 twenty 25 Reasonable Unreasonable Not any Comments Rates Charged From the above graph, we can observe that away of 50 persons visiting a mall: 2. 24 persons think rates are reasonable * 18 think they can be unreasonable 2. 8 aren’t say. Presentation: As considerably the prices are worried, it is discovered that a many people think that prices charged in a shopping center are sensible. Though it truly is purely subjective, at the end of the day the standard consumer must feel that he has got more than his/her affordability. Only then simply can department stores flourish.

To sum up graph, we could observe that out of 50 people visiting a mall: 2. 30 persons feel they get affordability * 10 feel they don’t * 9 Can’t Say Model: Majority of people feel they will get affordability in a shopping center. The pleasure level of customers, is consequently , highest in a mall. To sum up graph, we are able to observe that away of 50 persons visiting a mall: 5. 43 might visit a shopping mall even if it’s miles away from their very own residence 2. 5 probably would not * a couple of Can’t Claim. Interpretation: It is advisable for department stores to spring up within the metropolis itself rather than on the borders.

People are too busy traveling back and forth within their hectic work schedule. Cash Credit Payment To sum up graph, we can observe that out of 50 people visiting a mall: 5. 40 choose to pay in cash 5. 10 in credit Meaning: Consumers nonetheless prefer shopping for goods upon cash basis than using credit. This shows that if the mall expects to make use of credit services they will offer savings based on the different credit companies and also the numerous banks that they can have a tie up with. This will even more increase earnings and also the standing and goodwill of the nearby mall.

Yes No Can’t Declare 0 15 40 60 One-stop shop? From the above chart, we can observe that out of fifty people going to a shopping mall: * 46 say it is a one-stop shop * a couple of say is actually not 5. 1 Won’t be able to Say Model: The majority customer feels they can get every thing he desires at a mall. Continue to the mall can go in advance and take those extra effort in finding out the needs with the customers trying to satisfy these people. Timing Convenience 0 05 10 12-15 20 twenty-five 30 35 40 forty-five Yes Simply no From the above chart, we can observe that out of 50 people browsing a shopping mall: * 45 feel timings are hassle-free. 4 experience they are certainly not. Interpretation: Timings of the shopping center are suitable for the working person. But overall, if the time is prolonged a little even more it would be better suited to the normal man. From the above graph, we can observe that away of 50 persons visiting a mall: * 47 happen to be satisfied with the service presented in the shopping mall * several are not pleased with the services of shopping mall. Interpretation: Shopping center has been good in featuring class in order to the customers consequently providing these people worth because of their money.

To sum up graph, we are able to observe that away of 50 persons visiting a mall: 5. Majority of persons prefer to visit Metro ” Junction Nearby mall, whereas Everlasting is the least preferred Shopping mall. * Nirmals has surfaced as the other preferred nearby mall after Metro-Junction Mall. Model: Metro is most preferred since it is nearest nearby mall to the respondents selected in sample. It is advisable for malls to spring up within the city itself rather than on the borders. People are as well busy to travel back and forth inside their hectic work schedule.. Ch. 6th. Findings, Ideas 1 . CHI-SQUARE TEST

A CHI-SQUARE EVALUATION is a test in which the evaluation statistic has a chi-square circulation when the null hypothesis applies, or any where the probability syndication of the test statistic can be made to estimated a chi-square distribution while closely since desired by causing the sample size adequate. There are many forms of CHI-SQUARE TEST. Its real estate were initially investigated simply by KARL PEARSON. It testing null hypotheses that the consistency distribution of certain situations observed in an example is according to a particular assumptive distribution. The poker site seizures considered should be mutually exclusive and also have total likelihood 1 .

The first step in chi-square test is to estimate the chi-square statistic. The chi-square statistic is determined by seeking the difference among each seen and theoretical frequency for each possible result, squaring all of them, dividing every by the assumptive frequency, and taking the sum of the effects. X2 sama dengan? (Oi ” Ei) a couple of /Ei Where, Oi sama dengan an seen frequency, Ei = an expected regularity, asserted by null hypothesis,? = the amount of possible outcomes of each function. The chi-square statistic is usually compared with tabulated value of chi-square. Income/Purpose| Shopping| Others| Totals| Lower-Middle Class| 5| 16| 21|

Higher- Middle section Class| 20| 29| 29| Total| 25| 25| 50| Table-1: Table-2: | Observed| Expected| (O ” E)| (O ” E)2| (O ” E)2/ E| LM-Shopping| 5| 15. 5| -10. 5| 128. 25| 7. 11| LM-Others| 16| 12-15. 5| 0. 5| 0. 25| 0. 01| HM-Shopping| 20| 14. 5| 5. 5| 35. 25| installment payments on your 08| HM-Others| 9| 18. 5| -5. 5| 40. 25| installment payments on your 08| Total| 50| -| | | 11. 28| x2 sama dengan 11. twenty-eight, critical value (3. 841) H0: – Rejected H1: – Approved We now have our chi sq . statistic (11. 28), when the computed x2 statistic exceeds the critical value in the table for a 0. 05 probability level, then we could reject the null speculation of the same distributions. Seeing that our x2 statistic (11. 8) surpass the essential value intended for 0. 05 probability level (3. 841) we can decline the null hypothesis that the ‘Income Design, shopping in mall aren’t related’ and accept the alternative hypothesis ‘Income pattern and shopping in mall will be related 2 . Suggestions * Understanding the customer dimensions * Multi company shops must be present in every mall. * Customer devotion programs must be highlighted * Attractive gives and special offers * Variety of the shops should be taken care of. * Specialists should be chosen by the builders. Average earning consumers inside the age group 25-40 earn among Rs. 500 ” Rs. 25000, comprising mostly of graduates go to a mall maximum times on a monthly basis. The go to is mainly intended for shopping composed of of clothes and accessories and other items, favor buying brand goods, probably would not visit a mall if it’s a long way away from host to residence or work and like to shell out in cash rather than credit. Hence we are able to conlude that to the better extent ‘Income Pattern of folks, Shopping in the mall is definitely dependent’ All of us thank Prof. Geeta Gangwani for offering us a way to learn the standard fundamentals of Market Research and set them into practice in such a fruitful project.

Her assistance from time to time is definitely appreciated. 1 . Magazines and publications: 5. Marketing Analysis (N. G. Kale, Meters. Ahmed). , , Vipul Publications 5. Research Strategies in Business (J. K. Sacdeva, N. k. Shreevarahan) , , Himalaya Publications installment payments on your Internet sites: 5. www.. imriresearch. com 2. www. marketresearchworld. net 5. www. visionarymarketing. com 5. www. businessdictionary. com * www. Hotpropertyindia. com * www. http://www. sixsigma. in/chi-square-test. html. QUESTIONAIREPoll Instruments Term: , Age: , 20-25 25-30 30-35 35 & above Educational Background: , 0th passedHSC Passed GraduatePost Graduate Job: , Scholar Service Business Others, Make sure you Specify Month-to-month Income: , Below 5000 5000 ” 15000 15000 ” 25000 25000 and above Sexuality: – Guy Female Contact No: -_________________ Address: ______________________________________________________ Q. 1] Do you visit Shopping mall? Yes Not any Q. 2] How often do you check out a mall? Each week Monthly Fortnightly Quarterly Others- Please Specify _______________ Q. 3] You would go to a mall for¦¦¦¦ Shopping Exploring

Get together Observing movies Others , Please specify_____________________________________ Q. 4] What product do you go shopping for in a shopping center? Clothes, equipment Electronics Grocery Others Q. 5] Do you prefer ordering ¦¦¦ Top quality GoodsUnbranded Items Q. 6] So what do you think about the values charged within a mall? ReasonableUnreasonable No feedback Q. 7] Do you think you receive value for money in a mall? Certainly No Cant Say Queen. 8] Would you go a nearby mall even if its far from your house of resident? Yes Simply no

Can’t say Q. 9] You prefer to shop about cash basis or credit basis? Funds Credit Q 10] Do you consent that the nearby mall is a one-stop shop? Yes No Won’t be able to say Q11] Do you think the timings of the nearby mall are convenient for you? Yes No Q12] Are you pleased with the services presented in the nearby mall? Yes No Q. 12] List malls in the order of preference.. 1Metro Junction 2R-Mall 3Eternity Shopping mall 4Nirmals

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